HealNow Admin Dashboard
I led the end-to-end UX/UI design for HealNow, a medical management dashboard built for healthcare administrators. The project included 100+ screens, covering patient, therapist, session, and survey management. My focus was on simplifying complex workflows through research-driven design, a scalable design system, and usability testing to ensure real-world effectiveness.
What is it
HealNow is a large-scale medical management dashboard designed for healthcare administrators. The platform centralizes patient and therapist management, tracks sessions, manages survey questions, and provides reporting tools. With over 100 carefully crafted screens, HealNow offers a complete system for clinics to operate more efficiently.
Designed in November 2023, this project highlights my ability to handle end-to-end UX/UI design for complex, enterprise-level applications.
How I think
From the start, my focus was on simplifying complexity. Healthcare systems are often cluttered with too many tools, so my design goal was to create a single, unified dashboard that saves time, reduces errors, and improves the overall admin experience. I approached the project by balancing business requirements (scalability, reporting) with user needs (speed, clarity, accessibility).
What are the challenges
The main challenges were:
Ensuring easy navigation across 100+ screens
Managing large volumes of data across patients, therapists, and sessions
Avoiding information overload in data-heavy dashboards
Creating a scalable system that works for small and large clinics alike
Meeting accessibility standards while keeping the design modern
How I solve
I broke down the complexity into modular sections (Patients, Therapists, Sessions, Surveys, Reports) and designed clear navigation paths. To handle data density, I applied progressive disclosure—showing only the most important information upfront while allowing deeper exploration when needed.
I also introduced inline actions, search, and filtering tools so administrators could complete repetitive tasks quickly without switching screens.
The methods I followed
I followed a design thinking approach, but kept it practical and focused on solving real admin problems. My process was straightforward:
First, I researched how healthcare admins actually work and noted their pain points.
Then, I mapped out the information flow and organized it into structured modules (Patients, Therapists, Sessions, Surveys, Reports).
I built wireframes and prototypes to test ideas quickly, and gradually shaped them into high-fidelity designs.
Finally, I created a design system so the 100+ screens stayed consistent, scalable, and easy to manage.
Final design
The final UI combined clarity, accessibility, and scalability:
A clean dashboard with centralized navigation
Reusable components for faster development and future growth
Visual hierarchy that highlights critical tasks like scheduling, editing, and reporting
Modern, professional aesthetics suitable for healthcare environments
Usability testing
I tested prototypes with real users (administrators and therapists). Key insights included:
Users preferred inline editing over separate edit pages → implemented for faster workflows
Needed better visibility of session history → designed a timeline view
Preferred dashboards with quick metrics → added summary widgets for instant insights
These tests confirmed the design was both usable and practical in real workflows.
Conclusion
HealNow stands as one of my most comprehensive projects, reflecting my ability to manage the complete UX/UI process—from research to delivery. The outcome is a robust medical management dashboard that simplifies complex workflows, reduces admin effort, and provides a scalable foundation for healthcare operations.
This project demonstrates my expertise in:
End-to-end UX Design for enterprise applications
Creating scalable design systems
Balancing business goals with user needs
Turning challenges into actionable design solutions
